Marta Alarcón Rosero
The IT Services Department is in charge of the development, maintenance, management and control of the Institute for Advanced Social Studies information technology and communication resources (data and telephone), as well as providing technical support for users.
Guidance, negotiation and follow-up of corporate hardware supply.
Management of network users, email accounts and mailing lists.
Handling of incidences, technical support, help and advice for users.
Development and maintenance of the data network infrastructure, wireless networks, audio-visual media and telephony.
Installation, configuration and maintenance of local servers.
Installation, maintenance and repair of end users’ software and hardware equipment.
Support and incidence management, technical guidance and help for users.